What Happens If a Product I Bought Online From a Third-Party Seller Hurt Me?

When you purchase a product online from a third-party seller and it causes injury, you have the right to seek compensation. Courts are increasingly holding online retailers accountable for defective products sold through their platforms.

Recent Case in Louisiana

In June 2024, the Louisiana Supreme Court ruled in Pickard v. Amazon.com, Inc. that Amazon is considered a “seller” under the state’s product liability laws. The case involved a defective battery charger purchased through Amazon that malfunctioned, causing a fire and severe injuries to the buyer. The court held that Amazon could be liable for products sold by third-party vendors on its platform. Read more

Arizona Law and Your Rights

In Arizona, product liability laws are designed to protect consumers from defective and dangerous products. If you’re injured by a product purchased online, you may have grounds to file a claim against the seller, distributor, or manufacturer. Arizona courts consider factors such as the level of control the retailer has over the product and the role they play in the transaction.

Statute of Limitations

Under Arizona law, you have two years from the date of injury to file a product liability lawsuit (A.R.S. § 12-542). It’s crucial to act promptly to preserve your rights and gather necessary evidence.

What To Do Next

If you’ve been injured by a defective product purchased online, take the following steps:

1. Seek medical attention immediately.

2. Preserve the product and any related materials, such as packaging and receipts.

3. Document your injuries and any damages incurred.

4. Consult with experienced personal injury attorneys to evaluate your case.

At Hirsch Talcott, our attorneys, including Jack H. Hirsch, a Certified Specialist in Personal Injury and Wrongful Death, and Chelsie L. Talcott, a former Maricopa County Deputy Public Defender, have extensive experience handling product liability cases. We operate on a contingency fee basis, meaning you pay no fees unless we win your case. Learn more about our fee structure.

Don’t let a defective product disrupt your life. Contact Hirsch Talcott at 602-903-6000 for a free consultation and let us help you pursue the compensation you deserve.

Where to get help

If this situation applies to you, Hirsch Talcott offers a free consultation — speak with a Phoenix defective product lawyer to understand your options.